58 COLLABORATION & DIALOGUE GRI 404-1, 404-2 TRAINING AND PERSONNEL DEVELOPMENT We require highly skilled employees and we offer specific training opportunities with this in mind. For our management team, we also offer CPD programs on our leadership culture (accountability, networking, acting as a role model). The CHG-MERIDIAN Group runs its own academy with freelance and internal trainers, and also offers exter- nal training courses. A total of 5,779 training sessions were held around the world in 2022 (2021: 4,833; 2020: 1,969)1. On average, each employee2 completed 14.6 hours of CPD (2021: 17; 2020: ten). In line with the principles of diversity, CHG-MERIDIAN records the total hours for all employees and does not break them down by gender and employment type. We introduced new, situation-specific training modules in 2022 that focus on topics such as assertiveness and authority, sales cycles, approaches for international customer projects, mathematics of finance II, leasing, rental concepts or device-as-a- service, assertiveness for managers, leader- ship through empowerment, strong voice – strong presence, preparing documentation, and tutorials for myCHG and iKNOW. Overall, our internal training portfolio cov- ers a range of skills, which we have divided into ‘personal skills’, ‘sales’, ‘leadership’, ‘expert classrooms’, ‘bespoke & external’, and ‘software’. Courses on offer included, for example, ‘Fit for new work – the agile mindset’, ‘Intercultural collaboration’, ‘Be kind to yourself – empathy and self-empathy’, ‘Self-organization’, and ‘Time management in turbulent times’. We also help employees who have been off sick to reintegrate. In Germany, we offer return-to-work and disability management (BEM), in line with statutory requirements, for employees who have been unable to work repeatedly or for longer than six weeks at a time over a twelve-month period. We work with employees who are entitled to BEM to find a way of preventing incapacity to work and protecting their jobs. As part of a defined BEM process, we support them in their search for suitable measures to reduce stress in their day-to- day work and to boost their ability to work for the long term. 1 Excluding the subsidiaries in India and Singapore. 2 In this case, the total number includes student employ- ees and trainees at CHG-MERIDIAN. In general, our employee data does not include the following groups: student interns, people on job placements, employ- ees on maternity leave or parental leave (2022: 39), employees on university courses, and trainees. The eight staff members of our German subsidiary abakus Consulting GmbH, the 21 employees of circulee, the 46 employees of OPC Asset Solutions, and the five employees of devicenow are also excluded. We use HR management tools and Excel to collect and analyze the personnel data published here. All data presented relates to December 31, 2022. As at December 31, 2022, CHG-MERIDIAN employed a total of 22 trainees and degree apprentices in Germany (December 31, 2021: 30; December 31, 2020: 28).