According to research by Gartner, four in five CEOs are stepping up their spending on digital technologies in order to counter the ongoing pressures of inflation, supply chain bottlenecks, and the shortage of skilled workers. Companies also have to be highly flexible in the face of a volatile economy and changing patterns of consumer behavior. The IT department should be leading the way, as it has a huge influence on the speed and success of projects, but it often still lags behind when it comes to agile practices. Research by Etventure lists a lack of personnel, time, and expertise, and insufficient employee buy-in as some of the main obstacles in this respect. So how do you promote agile, digital transformation in IT?
Options such as a 24-hour replacement service in the event of loss or damage provide an optimum user experience and ensure maximum productivity during the use of IT equipment. With an asset management system such as tesma, loss or damage can be reported online without tying up internal IT resources, and the delivery of the replacement device can be triggered automatically within the agreed service level. This information, as well as the IT equipment’s other commercial and technical data, is clearly laid out and available for the IT department to view at any time
Flexible contract structures ensure that the IT landscape is as agile as possible when it comes to staff turnover, so that digital workplaces can be added or removed as required. At the end of the term, the IT devices are exchanged for new ones, thus always keeping your IT landscape up to date. Data is erased using the certified eraSURE® process before old devices are remarketed in line with the principles of a sustainable circular economy. The proceeds from remarketing can be used to ease the strain on tight IT budgets.