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REGION: INTERNATIONAL
MANAGED DESKTOP SOLUTIONS

MANAGE IT WORKPLACES EASILY AND INTELLIGENTLY

PCs, laptop, Convertibles – the management of IT workplaces has become complex. Especially if every user has different requirements and wishes. CHG-MERIDIAN makes it easier with managed desktop solutions (MDS).

IT INVESTMENTS ACCORDING TO BUDGET

As an IT investment partner that is independent of banks and manufacturers we develop customized business concepts that help optimize the costs of IT workplaces. We provide standardized pricing and consistent quality in international technology management to ensure maximum purchasing transparency.

   

IT that is organized according to requirements

Complexity simplified

  • Intelligent workplace management with harmonized hardware and software inventories
  • Needs-driven segmentation of user profiles
  • Optimal equipping of workplaces
  • Technical equipment allows for optimal, convenient, and efficient working conditions
  • Individual service levels with support for the IT department in all phases of the IT lifecycle

COST OPTIMIZED AND TRANSPARENT:

  • Price-per-seat billing creates clarity – one month, one workplace, one price
  • Competitive purchasing terms thanks to our extensive market and price knowledge
  • High scalability (quantities, workplaces, operating locations, and countries)
  • Useful additional income thanks to international IT remarketing to other interested customers – around 20,000 large corporations, small and medium-sized enterprises, and public-sector clients

Reduced workload for the IT department

As a company that focuses on long-term thinking we provide lasting help to our customers in reducing expense and effort, and the hidden costs this effort incurs. Managed desktop solutions from CHG-MERIDIAN aim to harmonize IT workplaces and to simplify IT processes.

Lean processes across the board

Use resources efficiently

  • Reducing the workload of the IT department allows for greater productivity
  • Increased flexibility for quicker reactions to changing technologies and competitive conditions in the marketplace
  • Protection of equity through leasing

 

Efficient IT management and control

TESMA® makes your everyday work easier

  • Technical and commercial data is comprehensively integrated
  • Maximum transparency of costs and processes
  • Quick identification of cost drivers
  • Fully electronic invoicing of the usage and device costs
  • Highly automated ordering process
  • Easier project coordination based on predictable cash flows
  • Convenient internal cost allocation and variable presentation of invoices
LIFECYCLE MODEL

EVERYTHING REVOLVES AROUND YOUR SUCCESS

Even though every technology project is different, we can make things easier for you with a single model-based methodology: our tried-and-tested three-phase model. It forms the basis for our comprehensive expert support over the entire IT lifecycle – and beyond.
Leave lifecycle
THREE-PHASE MODEL

360-DEGREE FOCUS ON YOU

Three interlocking phases making one complete whole mean that we are by your side from start to finish – in every phase of your technology project.
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PREPARATION PHASE

GOOD PREPARATION IS KEY

End-to-end customized business concepts require a broad perspective. We thoroughly analyze your project and provide you with comprehensive advice while always thinking ahead. We make sure that your project becomes a lasting success.

CONSULTING

WORKPLACE CONCEPTS

  • Analysis of working environment           
  • Neutral appraisal and creation of customized solutions

PROCUREMENT

PROCUREMENT PROCESS

  • We take care of and automate the procurement process
  • Open Catalog Interface (OCI)
  • ERP order interface

 

PRODUCTIVE PHASE

EFFICIENT OPERATION AT ALL TIMES

Efficient productivity requires the logical use of all resources. We support you throughout the entire useful life – as a single, expert provider. Your dedicated contact person will give you detailed advice on all technical and commercial matters.

ROLLOUT

DEPLOYMENT

  • Implementation or use of the existing software distribution system
  • Hardware inventory, customization of configuration, and data distribution

SUPPORT

SERVICE DESK

  • First/second-level support
  • 24/7 or 8/5

SECURE DATA

  • Management of data backup and restoration
  • Protection against data loss

ASSET CARE

  • Risk protection and repair of damage
END-OF-LIFE PHASE

THINKING BEYOND THE END

A sophisticated end-of-life process will benefit you in many ways. Our service extends from collecting assets to certified data erasure. And we carry out our professional remarketing and disposal in line with the principles of green IT.

ROLLBACK

CERTIFIED DATA ERASURE

  • Certified data erasure (TÜV or BSI approved)
FINANCIAL SERVICES & TESMA®

EFFICIENT MANAGEMENT OF COMPLEX TECHNOLOGIES

when it comes to the financial management of your assets, we support you from start to finish. The technology and service management system known as TESMA® is at the heart of the lifecycle. As a result, it provides you with an overview not only of all the commercial aspects but also all the technical aspects at all times. All key business information is transparent and available to you in real time.

FINANCIAL SERVICES

FINANCIAL MANAGEMENT

  • Cost-center allocation
  • TESMA® EDIFACT

PROCESS MANAGEMENT

  • Electronic data interchange
  • Workflow approval via TESMA®

TECHNOLOGY AND SERVICE MANAGEMENT SYSTEM

TESMA®

  • Creates full transparency throughout the entire technology lifecycle
  • Takes into account commercial and technical aspects

Our lifecycle model illustrates how CHG-MERIDIAN successfully supports you in every phase of your technology project.

Over 30 years’ experience in managed desktop solutions

Whether you are managing hundreds or thousands of IT workplaces, we have the expertise you need thanks to our experience gained over many years on more than 8,000 customer projects. TESMA® demonstrates how easily IT workplaces can be managed today. Accessed over 700 times a day, this web-based software is firmly established with our customers and in the marketplace. And there are plenty of reasons why – its ease of use, unique integration of technical, installation, and financial data, and up-to-date technology continue to drive this trend.

                   

Managed desktop solutions make a sensible division of labor possible, as CHG-MERIDIAN takes on the management of all your IT workplaces with their differing requirements, while you retain full control.

WE WILL BE HAPPY TO HELP YOU

Not only can we optimize your IT portfolio carefully and on the most competitive terms, we also go that extra mile. Simply put, we take care of everything.

Hubert Glomm

Technical Sales

Download

  • MDS Brochure EN

    pdf, 1 MB

Find out more!

Discover the other solutions and services that we provide.
INFORMATION TECHNOLOGIES

Reducing IT costs to the minimum

A look at the technology environments in companies often reveals overstretched structures, because IT departments are confronted with changing requirements and new types of device at ever shorter intervals. This makes efficient management of the infrastructure more and more complex.

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TECHNOLOGY AND SERVICE MANAGEMENT SYSTEM

TESMA®: The perfect connection of two worlds

Our central aim is that we reduce your workload and support you and your company at every stage of the technology lifecycle. And this is based on TESMA®, which brings together commercial and technical information in a fully integrated approach.

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SOFTWARE SOLUTIONS

Enabling you to use software economically

A lot of thought needs to go into the correct selection, implementation, and administration of enterprise software, and CHG-MERIDIAN is here to support you. You can benefit from our in-depth experience of licensing law, tax law, business, commercial, and accounting aspects.

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