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REGION: INTERNATIONAL
OUTPUT SOLUTIONS

THE ROUTE TO A SOPHISTICATED OUTPUT INFRASTRUCTURE

What type of equipment, and how much, is needed for fluid work processes? How can the continuous supply of consumables for multifunction printers and copiers be guaranteed? And how can the cost of the consumables be made transparent? These are just some of the questions we can answer with a coherent and individually tailored output concept. The fully integrated concept combines technical, commercial, and process expertise, CHG-MERIDIAN's core competency, and enables the customer to efficiently manage their IT and work with it.

STRATEGIES FOR SMOOTH OPERATION

 

 

 

 

The concept of the paperless office has grown in importance over recent years. In light of the ever-increasing flood of information that companies are faced with, it is vital that they review their way of working and their processes. This requires the development of workflows that reach beyond the confines of the company. Digitalization often fails because media breaks prevent consistent work processes and reduce productivity. Thanks to our experts' knowledge of the market and the latest trends, CHG-MERIDIAN can offer customized business concepts that produce the digital office of tomorrow and increase convenience and efficiency at work.

 

 

 

RELIABLE AND FORWARD-LOOKING

  • High equipment uptime through specific service concepts and processes
  • Harmonized technology landscape
  • Usage-related optimization of equipment
  • Location planning for optimal equipment placement
  • printscout® and TESMA®: monitor print volumes, manage and optimize consumables procurement, provide timely maintenance alerts
  • Long-term procurement strategy for consumables
  • Identification of new trends and market changes, and continuous optimization of the portfolio

Output solutions significantly reduce costs

Purchasing an output device is just the tip of the iceberg, as on average the purchase only accounts for a quarter of all costs over the entire useful life. Below the surface lurk further cost drivers such as IT administration, maintenance and support, the consumption of toner, paper, and energy, and storage and logistics. CHG-MERIDIAN's output solutions identify potential savings and combine the best possible technical approach with various financing benefits to provide the most economical package.

FULL TRANSPARENCY OF THE OVERALL COSTS

  • Full-service approach and constant monitoring of all technical and commercial processes
  • Various leasing models, such as 'rent plus click' (basic rent including hardware and servicing)
  • IFRS-compliant billing models, based on usage and allocated to the right cost center
  • Flexible leasing, tailored to your budget plans
  • All the benefits of leasing: liquidity protection and zero impact on the balance sheet

 

Seamless financial control with TESMA® and eBilling

Comprehensive view of cost and usage data

  • Complete transparency of the commercial and technical data with TESMA®
  • An efficient managed process throughout the entire technology lifecycle
  • eBilling enables complete tracking of the entire equipment portfolio and commercial data
  • Usage based billing provides transparency and accountability that can be allocated to the relevant cost centre

Well thought out from start to finish

End-of-Life and beyond

  • Rollback: collection of equipment
  • Professional refurbishment of output devices
  • certified data erasure for printers, copiers and multifunction printers
  • Recycling: professional disposal in compliance with WEEE environmental standards
  • Remarketing of used equipment
  • Asset tracking of assets in TESMA®
  • Contract extensions, adjustments, and optimization

 

 

 

LIFECYCLE MODEL

EVERYTHING REVOLVES AROUND YOUR SUCCESS

Even though every technology project is different, we can make things easier for you with a single model-based methodology: our tried-and-tested three-phase model. It forms the basis for our comprehensive expert support over the entire IT lifecycle – and beyond.

Leave lifecycle
THREE-PHASE MODEL

360-DEGREE FOCUS ON YOU

Three interlocking phases making one complete whole mean that we are by your side from start to finish – in every phase of your technology project.
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PREPARATION PHASE

GOOD PREPARATION IS KEY

End-to-end customized business concepts require a broad perspective. We thoroughly analyze your project and provide you with comprehensive advice while always thinking ahead. We make sure that your project becomes a lasting success.

CONSULTING

OUTPUT SOLUTION ANALYSIS

  • Inventory
  • Total cost of ownership analysis
  • Non-captive standardization/optimization
  • Support for invitations to tender

PROCUREMENT

CONTRACTING

  • Invitation to tender and summary of bids
  • Flexible partner integration
  • Long-term procurement strategy and workflows
PRODUCTIVE PHASE

EFFICIENT OPERATION AT ALL TIMES

Efficiency requires the logical use of all resources. We support you throughout the entire useful life – as a single, expert provider. Your dedicated contact person will give you detailed advice on all technical and commercial matters.

ROLLOUT

IMPLEMENTATION GUIDANCE

  • Site-by-site rollout coordination and documentation
  • Ready-to-use installation

SUPPORT

SERVICE DESK

  • Support
  • Break/fix
  • Servicing
  • IMAC/D

QUALITY GATE

  • Individual monitoring and management
  • Monitoring and management across manufacturers and suppliers
  • Continuous optimization
END-OF-LIFE PHASE

THINKING BEYOND THE END

A sophisticated end-of-life process will benefit you in many ways. Our service extends from collecting assets to certified data erasure. And we carry out our professional remarketing and disposal in line with the principles of green IT.

ROLLBACK

End-of-life & beyond

  • Deinstallation and collection
  • Refurbishment
  • Data eraSURE
  • Remarketing
  • Renewal/adjustment
FINANCIAL SERVICES & TESMA®

EFFICIENT MANAGEMENT OF COMPLEX TECHNOLOGIES

When it comes to the financial management of your assets, we support you from start to finish. The technology and service management system known as TESMA® is at the heart of the lifecycle. As a result, it provides you with an overview not only of all the commercial aspects but also all the technical aspects at all times. All key business information is transparent and available to you in real time.

FINANCIAL SERVICES

FINANCIAL MANAGEMENT

  • Flexible lease models
  • Transparent billing models (click/toner)
  • Cost-center allocation
  • Individual customer reports

VENDOR-INDEPENDENT SOFTWARE

  • Security
  • Optimization of print data
  • Enterprise content management
  • Business process management

TECHNOLOGY AND SERVICE MANAGEMENT SYSTEM

TESMA®

  • Creates full transparency throughout the entire technology lifecycle
  • Takes into account commercial and technical aspects

Our lifecycle model illustrates how CHG-MERIDIAN successfully supports you in every phase of your technology project

CHG-MERIDIAN are experts at simplifying output infrastructure. This leads to a clear value proposition: we will find the optimum solution that combines convenience of use with suitable financing, and efficient IT management over the entire asset lifecycle.

CONTACT US NOW!

Output systems provide many opportunities to cut costs. We would be delighted to use our valuable expertise to help you plan and implement your customized business concept.

David von Thienen

Technical Sales OPS

Downloads

  • OPS Brochure EN

    pdf, 1 MB

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Expertise and transparency across the board

With more than 15 years' experience at our Technology and Service Center and over 500,000 assets processed per year we are your ideal partner for asset collection, data erasure, refurbishment, and remarketing.


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